FlowChat Sales Training – 4 Most Important Questions To Ask When Clients Want To Renew Services With Your Business

In this FlowChat sales training you will learn sales conversation secrets for clients looking to renew their services. We’ll also show how these 4 questions, when answered can make up your sales conversation roadmap. Plus we’ll share one of the key steps in question #1 learned from Blair Warren’s book, One Sentence Persuasion.

FlowChat Sales Training Secrets To Get Clients To Renew

All the notes in the FlowChat Sales Training are here for you below and more!! If you like what you’re learning here on the FlowChat Sales Training blog, please share this post on your social media channels or with someone you know that can benefit from it in a message.

Unlocking Your Renewal Sales Conversation Roadmap

Ben asked Sean at FlowChat, “Sean, I have clients that are returning for a second year of service with me, what are the best questions to ask when meeting with them?”

FlowChat Sales Training:
Sales Conversation Roadmap Questions – #1: Where are you wanting to take your business this year?

This starts you down the path of “Encouraging Dreams Of Your Client” which is step 1 from Blair Warren’s 5 Keys To Winning Followers. A topic and concept shared in his book One Sentence Persuasion, this question “where are you wanting to take your business this year” acts as the “one sentence persuasion filter” to help the client wanting to renew services to articulate their vision and in doing so filter out what they didn’t want. Making it clear what the next question should be in your sales conversation roadmap.

FlowChat Sales Training:
Sales Conversation Roadmap Questions – #2: What do you thin is holding you back right now?

Chances are all businesses are broken or in need of a tune-up. No business is perfect in all areas of sales, marketing, advertising, service, fulfillment, upselling, renewals, etc. Be specific to say “right now” at the end of the sentence.

FlowChat Sales Training Tips: 8 BONUS Master Sales Roadmap Questions That Can Help You To Fill-In Your Sales Conversation Flow

• Tell me more about that?
• Can you be a little more specific?
• How long has this been a problem?
• What have you tried to do to fix it?
• Did that work?
• How does this thing holding you back make you feel?
• How much does this cost you?
• Have you given up trying to solve this?

With these 8 Bonus Sales Conversation Roadmap questions now you know: where they want to go, what their roadblock is, how they have tried fixing it, the results they have gotten, and what they are looking for you to help them accomplish when they renew or by purchasing your new offer this time.

Leveraging these 8 bonus sales questions worth asking will help you have smooth sales conversations that lead to the desired outcome. Memorize these 8 sales questions to ask and the 4 primary questions with the sales conversation roadmap for your business. To begin implementing them and putting them into daily-practice so they become a part of your sales routine, naturally in your sales conversations.

FlowChat Sales Training:
Sales Conversation Roadmap Questions – #3: What is your main KPI?

Asking this question helps you shape out the strategy roadmap for success with your client or new client prospect. It also let’s you know what their most import metric is to measure in order to help them see the value and growth you drive for the business overtime as you work together.

FlowChat Sales Training:
Sales Conversation Roadmap Questions – #4: How will you judge us?

While this can be a tough question to ask and may not be something you are comfortable with. It can also make it awkward for your client/prospect. It’s important to only ask this question if you can do so with confidence and from a place of seeking clarity. When done properly this question can unlock the entire roadmap including the expectations that you can begin to outline and suggest in your sales conversation recap.

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Learn the entire sales conversation secrets formula now. Unlock your prospect and customer’s cognitive biases and overcome loss aversion in your sales and client renewal conversations.